Repair or Service Terms & Conditions
Watch Repair Services Terms and Conditions
- Scope of Services: We, Swiss Watch Club, hereby agree to provide watch repair services as requested by the client. The scope of services includes diagnosis, repair, maintenance, and other related activities necessary to restore the watch to proper working condition.
- Service Charges: Client agrees to pay the applicable service charges as per the price list provided by Swiss Watch Club. An estimate will be provided before the commencement of repair if requested. Additional charges may apply if unforeseen issues arise during the repair process.
- Estimates: Any estimates provided are approximate and may be subject to change based on the actual condition of the watch. We will inform the client of any significant changes in the estimated cost before proceeding with the repair.
- Warranty: We offer a limited warranty on the repairs performed for a period of 12 months. This warranty covers the specific repairs conducted by Swiss Watch Club, and it does not cover new defects, damage caused by accidents, mishandling, unauthorized repairs, or improper usage.
- Acceptance of Responsibility: While every effort will be made to repair the watch to the best of our ability, we cannot guarantee complete restoration or perfection, especially in the case of vintage or highly complex watches. The client acknowledges and accepts that some limitations may exist due to the nature of the watch and its components.
- Loss or Damage: We take all necessary precautions to prevent loss or damage to client's property during the repair process. However, we are not liable for any loss or damage that may occur to the watch, parts, or other personal property left in our possession.
- Pickup and Delivery: The client is responsible for delivering and picking up the watch from our premises. If shipping is required by the customer, the customer agrees to cover shipping costs and insurance.
- Abandoned Items: If the client does not collect the repaired watch within 12 months of being notified, it will be considered abandoned, and Swiss Watch Club reserves the right to sell or dispose of the watch to recover costs.
- Payment: Payment for services is due upon completion of the repair. We accept credit cards, excluding amex. In case of non-payment, Swiss Watch Club has the right to retain ownership of the watch until payment is received.
- Confidentiality: We will take reasonable precautions to protect the client's personal information and watch details. However, we are not responsible for any data breach or unauthorized access that may occur.
- Governing Law: These terms and conditions are governed by the laws of Ireland. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ireland.